At LabX, we are committed to providing reliable and eco-friendly shipping options to meet your needs. Once your order is placed, it will typically be processed within 1-2 business days. After processing, you’ll receive a confirmation email with tracking information so you can follow your order’s journey to your door. Our standard shipping time is 3-5 business days within the continental United States. If you need your order sooner, we offer expedited shipping options at checkout. Expedited orders are prioritized for faster processing and typically arrive within 1-3 business days.

To be eligible for a return, you must initiate the process within 30 days of receiving your item. The item should be unused and in its original packaging, and you’ll need proof of purchase to complete the return. Refunds will be issued to your original payment method within 10 business days after processing. We offer exchanges only for defective or damaged items. Please note that some items, including gift cards, downloadable software, and clearance items, are final sale and cannot be returned.