Orders within Canada are shipped Monday - Thursday, orders to the USA are shipped Monday - Wednesday, and orders outside Canada/USA are shipped on Friday or Monday. Products are shipped 'FOB Vancouver, Canada', shipping charges are prepaid and added to your invoice and unless otherwise requested, orders are shipped via FedEx Priority service. For all non-Canadian orders, please note that customs clearance is not in our control. Applied Biological Materials Inc. is not responsible for delay in customs clearance, nor do we provide compensation for such delays. In the event of shipment damage or errors in the products packaged, a picture showing the sealed foil pouches is required to verify damage/errors.

abm warrants to customers that all products manufactured by or for abm and delivered hereunder, to abm's knowledge will not infringe the claims of any patent, trademark or copyright of any third party. abm does not warrant that any customer's use or resale of goods delivered hereunder will not infringe the claims of any patents, trademarks or copyrights of any third party. These warranties are exclusive, and abm makes no other warranty, expressed or implied. abm's products are warranted to meet our QC testing standards at the time of shipment. Notice of problematic products must be made to abm within 10 days of receipt of the product. This product warranty limits abm's liability to the replacement of the product only. Under no event, shall abm be liable for loss of profits, failure of research results, or direct, indirect, punitive, incidental, or consequential damages, including but not limited to loss of research or development, anticipated profits or economic loss. If all the above are not acceptable to you, return the products to us as soon as possible. Failure to promptly return the product constitutes the acceptance of the above terms.